Vinpearl Resort & Spa Phu Quoc

Nice location on the beach. Room is big and the resort is Beautiful. Breakfast is good. There is a good beachfront restaurant called the Bistro and you can walk to the beach. Hotel gives you a free pick up from the airport and a shuttle service to various activities, but I never used it.

The customer service and hotel staff were so friendly at Vinpearl, especially the workers driving the buggy’s. We really miss this kind of customer service in the US. The resort itself is very grand, amazingly large clean pool, and big breakfast buffet with many options. The restaurant food at the beach was just ok but the smoothies were good. We stayed in the 3 bedroom villa, which is huge and very spacious. The only issue we had was as a very bad smell coming from one of the bathrooms in our villa, so we think it could have been a plumbing issue but the hotel staff addressed it quickly and had someone come to work on flushing the drains. The property is very close to vinpearl, vinwonders and grand world, but far from the town which is the tradeoff. Overall nice stay, great customer service, big villa rooms, good property amenities. Thank you Vinpearl wonderful staff.

"I would like to thank all the hotel staff, especially the breakfast restaurant supervisor, Mr. Vi Khang. He supported my requests over two days and personally handled them with great care — a true example of leadership. The staff were friendly, helpful, and made the stay very comfortable. The hotel is clean, well-managed, and highly recommended. However, there was some construction work happening at the hotel during the day, which caused noticeable noise. It would be better if such work is scheduled more carefully to avoid disturbing guests. Overall, a great experience and I truly appreciate the service!"

My recent stay at Vinpearl Resort & Spa Phu Quoc was nothing short of idyllic. From the moment I arrived, I was enveloped in an atmosphere of serene luxury and impeccable service. The resort's sprawling grounds are beautifully landscaped, creating a tranquil escape with lush greenery and meticulously maintained pathways leading to the stunning beachfront. The accommodations were equally impressive. My room was spacious, elegantly furnished, and boasted breathtaking views of the ocean. The attention to detail was evident, from the comfortable bedding to the well-appointed bathroom and the thoughtful amenities provided. Each day felt like waking up in a haven of relaxation. What truly set Vinpearl Resort & Spa apart was its exceptional hospitality. The staff were consistently warm, attentive, and always ready to assist with a genuine smile. Whether it was the seamless check-in process, the prompt and efficient room service, or the helpful recommendations from the concierge, every interaction was a pleasure. The resort also offers a fantastic array of facilities to enhance any stay. The swimming pool was a delight, perfect for a refreshing dip under the tropical sun. The private beach provided a tranquil setting for sunbathing and enjoying the crystal-clear waters of Phu Quoc. For those seeking rejuvenation, the spa offered a range of indulgent treatments in a serene environment. Dining at the resort was a culinary journey. The diverse restaurants catered to all tastes, with fresh seafood being a particular highlight. The quality of the food was consistently high, and the service was always attentive. An Unforgettable Evening: The Beach Bistro BBQ Party One of the highlights of my stay was the BBQ party at The Beach Bistro. This event was an absolute treat, perfectly blending a relaxed beachside ambiance with a vibrant and festive atmosphere. The setting itself was magical.

Hotel features a beautiful garden and a private, clean beach. However, sun loungers on the pier are often reserved with towels by guests early in the morning. The beach and sea are clean, making them suitable for both children and adults. Breakfast was very tasty and fresh, with a wide variety of food options that were regularly replenished—we never felt anything was missing. Room cleaning was satisfactory, although general cleanliness in the hotel, particularly vacuuming carpets, could be improved. We stayed in a Deluxe room with a stunning sea view, and the room was impressively spacious. The bathroom was well-stocked, offering not only shampoo, shower gel, and conditioner but also extras like toothpaste, a toothbrush, and other small amenities. The hotel provides complimentary transportation to and from the airport, as well as to a nearby town with restaurants and shops (just two stops away). The free shuttle runs every 30 minutes. Public spa reservations are available. Service in the spa and during breakfast was excellent, but the reception staff could have been more helpful. Overall, we enjoyed our stay at the hotel, but it does not quite meet the standard of a 5-star property.